Confirming sessions

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This article contains information that is helpful for Headway providers. If you are a client and have questions, check out our support articles for clients!



How do I confirm a session?

Once you've had the session, click on it in your calendar. Then, click "Confirm session details."

We'll need a CPT code and a diagnosis to confirm the session and submit it to the insurance companies. Notes are optional here (we require that you take notes, but you are not required to take them in our system).

Your client will be billed the day after you confirm the details of your session.


How do I edit an appointment I've already confirmed?

You can modify session details for 48 hours after confirming by following the below steps:

  1. Click the session on your calendar.
  2. Click Modify session details.
  3. Make any changes to date/time/location, CPT or DX code and save.

If it's past the 2 day window, reach out to us and we can help.

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