First appointment with therapist

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This article contains information that is helpful for Headway clients. If you are a provider and have questions, check out our support articles for providers!



How do I make my first appointment?

Each therapist has their own preference for how to start treating new clients. Some prefer to start with a ~15 minute introductory phone call, while others will go right to a full session for the first meeting.

If you’re new to therapy or want to get a better feel for the therapist before committing to a session, starting with an intake call might be right for you. You’ll be able to see if a provider starts off with calls or sessions when you click “Book Now” on their profile.

After your first conversation, your provider will take care of scheduling future sessions. You’ll be able to determine with them how often you want to see them and find a time that works, whether recurring or not. We recommend discussing this directly with your therapist.


How do virtual sessions work?

Virtual sessions are an option for almost every insurance plan. Some providers offer virtual sessions in addition to in-person, while others may do all virtual treatment.

Every provider chooses their own platform for virtual sessions, and they’ll send any links or instructions you need to dial in prior to the appointment.

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